you can take this order and cancel it!
So after many phone calls with Marks and Spencer, we told them that their service was abysmal, we will be writing a letter to their head office, and we will be ordering our dining room chairs elsewhere, thank you very much. We found some lovely chairs at John Lewis, and Julian Clary in their order department (it did sound very much like him - we haven't seen him on television much these days) promised me that they had many of these chairs in stock and that we'd receive them in 2 weeks. If we do get our chairs in 2 weeks, I will personally make the journey to John Lewis's call centre and give the first person I see a wet sloppy kiss and a giant bar of Toblerone.
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